This website is operated by Cobscook Stitches.  Throughout the site, the terms “we”, “us” and “our” refer to Cobscook Stitches.  Cobscook Stitches offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. 

 Your satisfaction is important to us. If there is a problem with your package, please email us and let us know. If you receive an incorrect or damaged item, or are missing an item, please let us know within 72 hours of receiving your package and we will correct our mistake and absorb all shipping costs associated with the return.

If you are unsatisfied with your purchase for any reason, we will accept a return or exchange within 30 days of date of original purchase. We will credit your account for price the goods (excluding shipping) once the item is received in the shop. The customer must pay for return shipping costs associated with the return or exchange.  Returned items should have no visible signs of wear or use and should be returned in the original packaging if possible.

Your submission of personal information is governed by our Privacy Policy.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.